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Thursday, August 28, 2008
INTERNATIONAL
PRIVACY POLICY
General Information
Our website security is unmatched anywhere
on the Internet. Your name, your personal information and especially
your credit card number are NEVER stored on the Internet with
our system. Once you type your information, it is sent instantly,
encrypted, directly to our order processing system, which is
on a server separate from the internet. We employ the latest
128-bit encryption technology in all areas of the site which
require you to provide your personal or account information.
These include online ordering, order status, catalog request,
newsletters, and sweepstakes forms. This is done to protect
you from unauthorized use of the information you are sending
to our server
For almost 10 years, OptiSource has developed
relationships with our customers based on respect and integrity.
We're aware of the of the trust and confidence you demonstrate
when you visit our website and provide us with information.
The Privacy Notice below is posted to demonstrate our adherence
to the practices you'll find common to the best websites online.
We promise that we will treat your information with the same
honesty and sensitivity that we have displayed throughout our
company's history.
We will never share your email address , phone number or
credit card information with any unrelated 3rd party except
as necessary to fulfill transactions that you initiate.
If you have any questions or concerns about our Privacy Notice,
please call us toll-free at 1-800-OptiSource (678-4768);
e-mail us at customerservice@1-800-optisource.com
; or send a letter to: OptiSource International Privacy Officer,
40 Saw Grass Drive, Bellport NY 11713
OptiSource Privacy Notice
By visiting the OptiSource website you agree to accept the
practices described in this Privacy Notice.
Changes to
this Privacy Notice, Conditions of Use and Notices:
This Privacy Notice and our Terms of
Use will change over time and the use of information which we
gather now is subject to these Notices and Terms as modified.
Please check this page periodically as you continue to use our
site to see if any changes have been made. This privacy notice
was most recently changed on September 10, 2003. If you visit
our Web site your visit and any dispute over privacy is subject
to this Notice and our Legal Notices, including the application
of the laws of the State of New York.
Children:
OptiSource does not sell products to
persons under the age of 18. If you are under the age of 18,
you are required seek the approval of your parent or guardian
to purchase products from this site.
Personal
Information Collected By OptiSource:
OptiSource uses information that we
collect from our visitors to personalize and improve your visit
at OptiSource. We gather the following types of information
:
Information you give us:
OptiSource collects any information which you enter on our Web
site. This information is normally provided when you search,
buy, participate in a contest, newsletter offering or on-line
survey, or when you communicate with any of our departments
such as customer service, sales or technical services through
our Web site, telephone, mail or fax. You also provide information
when you establish an account with us. Examples of the type
of information you may supply us with include your name, address,
telephone number, credit card information, e-mail addresses,
and financial information such as your Social Security number.
In some instances, we ask you for other people’s names and email
addresses for the sole purpose of fulfilling your specific request
to email certain specific information as part of our “email
a friend” feature.
Orders: If you place an order we use a secure order form which
requires you to provide contact, billing, and financial information.
This information is transmitted to your credit card company
to authorize your purchase. At certain times we may offer
financing options with or without third party participation.
If you use a financing option, information provided by you
(such as your address, birth date, social security number,
and credit card number) may be used to request a credit report
from third parties or may be sent to a third party for processing.
You will always be informed of this at the time you select
any available financing option. All information obtained from
you in the course of transacting orders is used for the purpose
of fulfilling your order in a timely manner and for communicating
the status of your order with you. Additionally, upon placing
an order, you will begin receiving both the OptiSource catalog
and the OptiSource email newsletter.
Email Newsletter Subscription:
If you request an email newsletter subscription or enter a
OptiSource sponsored sweepstakes, we employ a double opt-in
subscription program. Upon registration, you will receive
a confirmation email to the email address you gave us with
a link contained within it or instructions for completing
the subscription process. You will not be fully subscribed
to the newsletter until you click through the link in the
email we sent you or otherwise follow the instructions contained
therein. In order to make our emails more relevant and useful
to you, our servers may receive a confirmation when you open
email from OptiSource.
Sharing of
Information with third-parties:
Independent Contractors:
We may employ other companies or individuals to provide
certain services to us such as analyzing customer lists and
data, providing marketing assistance, or consulting services.
These third parties will have access to the information needed
to perform their functions but cannot use that information for
any other purpose. Any 3rd parties who use our data will be
fully bound by this privacy policy. In no event will the data
being used by any unrelated third party include your email address.
Orders:
We will never share any telephone number(s), e-mail addresses,
or credit card information which you have given us with any
marketing partner(s) or any unrelated 3rd party. We may, however,
share your name and postal mailing address with a few carefully
selected marketing partners. You may opt-out of sharing this
information at any time by calling our customer service department
at 800-678-4768.
Aggregate information:
We provide aggregate information to some of our business
partners. This information does not allow them to identify you
individually in any way.
Credit card companies and shippers:
When you buy something from us we send your credit card
information, name, billing address and the amount of your purchase
to your credit card company to verify and authorize the purchase.
Your name, telephone number and shipping information must be
provided to third party shippers such as UPS, Federal Express
and the United States Postal Service to deliver your purchase.
There also may be instances in which we drop-ship orders directly
to you from one of our manufacturers or suppliers. These drop-shippers
are only given your name, postal address, and telephone number
for the sole purpose of fulfilling your order.
Third Party Transaction-Level Data:
If you visit our site from a third-party site the third-party
site may be able to access select information from your individual
transaction information. In order to track and credit your transaction
the third-party site may give you a unique code, cookie or graphic
which will uniquely identify you. This will only happen if you
link directly from a third party site to our Web site. Any transactions
made at our Web site while such a code is active will be reported
back to the third party site. We will only report non-personal
information to these sites such as the date of the transaction,
the product(s) purchased and the amount spent. We will not report
any information to these third party sites that will allow them
to personally identify you and will never share your email address
with any 3rd party. The presence of a 3rd party navigation bar
atop our site is an indication that the third party site may
be able to see your activity on our site
Link to Third Party Site:
Our Web site contains certain links to third party sites,
such as our vendors and industry colleagues and associates.
OptiSource is not responsible or liable for the privacy practices
or content found on these sites. We suggest that you check the
Privacy Notice of each site you visit.
Catalog Requests:
When you request a catalog from OptiSource we share your
name and postal address with a 3rd party fulfillment company
for the sole purpose of sending you the requested catalog. This
3rd party does not store the information nor does it use this
information for anything other than its intended purpose.
Information
about Third Parties:
OptiSource maintains relationships with
other websites that operate as its affiliates, however, OptiSource
has not control over their activities. OptiSource will immediately
cease doing business with any affiliate that abuses the terms
of the affiliate agreement. This includes, but is not limited
to: spam, trademark infringement, predatory means of attracting
visitors, or unlawful activities. To report abuse by an affiliate,
please contact our Affiliate Manager at 305-415-2313 or email
: affiliates@OptiSource.
Law Enforcement
and Protection of Users:
We will release personally identifiable
information to third parties and organizations when we believe
it is appropriate for us to do so to comply with the law. We
will also do so to cooperate with law enforcement investigations,
comply with court orders or subpoenas, protect the legal rights
of us and our users, or when we believe it is needed for fraud
protection and/ or credit risk reduction.
Security:
We employ the latest 128-bit encryption
technology in all areas of the site which require you to provide
your personal or account information, including online ordering,
order status, catalog request and most contest forms. Your name,
your personal information and especially your credit card number
are safely stored in our proprietary systems behind our firewall.
Once you type your personal information, it is sent instantly,
encrypted, directly to our order processing system which is
on a server separate from our internet server. To make sure
you have the latest security features on your browser, you may
want to download the most recent version of your favorite browser,
which should have full SSL support.
SSL Data Encryption:
Our OptiSource website is registered with site identification authorities
to enable your browser to confirm our security identity before any
transmission is sent. With this technology, the identity of our site is
automatically confirmed behind the scenes prior to the transmission of any
customer information requested to complete an online order and ensures that
your data reaches your intended target or your browser notifies you (prior
to your sending any personal information) that the potential receiving site
looks suspicious and should be avoided. Security Guarantee If you are using
a security-enabled browser (such as Microsoft Internet Explorer version 2.1
or greater, or Netscape Navigator version 2.0 or greater), the information
you send us regarding your purchase is encrypted, making it extremely
difficult to read even if it is wrongly intercepted. At OptiSource, we
utilize industry-standard Secure Sockets Layer (SSL) technology to allow for
the encryption of: potentially sensitive information such as your name and
address and other critically sensitive information like your credit card
number. Standing behind our security technology, we also provide our Website
Security Guarantee, further ensuring that you are protected every time you
buy online with us. For more details, take a look at this guarantee.
